How VideoFlux collects, uses, shares, retains, and protects personal data
2026/09/09
This Privacy Policy explains how VideoFlux handles personal information when you visit the website, create an account, purchase credits, or generate a video.
AiVideoFlux Quick Create handles a prompt you type into its popup and webpage text only when you explicitly select it and invoke the extension's context-menu command. The extension does not continuously monitor browsing, run analytics, sell data, or retain its own copy of this text. After you click Continue on AiVideoFlux or invoke the context-menu command, the text is included in an HTTPS URL to aivideoflux.com solely to prefill the requested video generator. It is then handled as generation data under this policy and may also appear in browser history and standard server security logs.
The extension uses entered or explicitly selected text only for its single user-facing prompt-prefill feature. It does not use or transfer that data for personalized advertising or unrelated purposes. Human access is prohibited except when you give specific consent for support, when reasonably necessary for security or abuse investigation, when required by law, or for aggregated and anonymized internal operations.
We use information to operate and secure VideoFlux, authenticate users, process payments, submit generation jobs, store and deliver results, provide support, prevent fraud and prohibited use, investigate reports, enforce the Terms of Service, measure service performance, improve the product, comply with law, and send transactional email. Marketing messages are sent only where we have consent or another lawful basis, and you may opt out at any time.
For users in the EEA or UK, we process account, generation, and payment metadata to perform our contract with you; security, abuse prevention, service improvement, and analytics under our legitimate interests where permitted; legal and tax records to comply with law; and optional marketing or non-essential cookies with consent where required by applicable law. You may object to analytics or withdraw consent without affecting prior lawful processing.
We may share limited data with service providers that help us operate the Service, including providers for:
VideoFlux currently relies primarily on safety controls operated by kie.ai and upstream model providers; an available provider NSFW-checking option is enabled for supported models. We do not currently perform an independent automated safety scan of every prompt, uploaded image, intermediate frame, or completed video.
If content is reported, flagged by a provider, or submitted to the public gallery, authorized personnel may review the relevant content, prompts, reference media, task records, and associated account activity where reasonably necessary to investigate misuse, enforce our Terms, protect users or rights holders, or comply with law. Review information may be processed in multiple jurisdictions as described below.
Completed generated video files are stored for no more than 30 days on every plan and are then automatically removed from active server storage. The related task metadata may remain in account history after the video file expires. After account deletion, associated reference images are scheduled for deletion within 30 days, subject to backup cycles and legal holds. Prompts and abuse-prevention records may be retained as necessary to investigate misuse. Payment and tax records are generally retained for seven years. Security logs are kept only as long as reasonably necessary.
Depending on your location, you may request access, correction, deletion, restriction, portability or export, object to processing, and withdraw consent. EU and UK users have rights under the GDPR and may complain to their supervisory authority. California residents may exercise CCPA rights to know, correct, delete, and opt out of sale or sharing; VideoFlux does not sell personal information. We may verify identity before completing a request.
VideoFlux and its providers may process data in multiple jurisdictions. Where required, transfers rely on adequacy decisions, Standard Contractual Clauses, or another lawful transfer mechanism, together with appropriate technical and organizational safeguards.
We use TLS in transit, encryption at rest where supported, least-privilege access controls, authentication safeguards, secret management, and operational monitoring. No internet service is completely secure, so we cannot guarantee absolute security. Contact us immediately if you believe your account or data has been compromised.
VideoFlux is not intended for children under 13, and we do not knowingly collect their personal information. A higher minimum age may apply in some regions. If you believe a child has provided information, contact us so we can investigate and delete it.
We use essential session cookies, the NEXT_LOCALE language cookie, and a theme preference. Google Analytics and Microsoft Clarity analytics storage are enabled by default until you reject Analytics; other optional integrations remain blocked until you allow the relevant category. You can change your choice through Privacy choices in the footer. See the Cookie Policy for details and browser controls.
We may update this policy as the product, providers, or law changes. Material changes will be announced by email or an in-product notice, and the effective date above will be updated.
To ask a privacy question or exercise a data right, email [email protected]. We aim to acknowledge verified rights requests within the period required by applicable law.